Outstanding Local Government Customer Service g5Tw9-Qe4GbC3PBP94RQlw2 and Sandy Stapczynski as they

and Sandy Stapczynski as they break down these findings and share some pilot programs that are poised to reinvent the workplace in several New England communities

what people expect of co-workers is evolving and with those changes

appropriately

it's more important than ever that local governments have succession plans in place to maintain a strong and effective staff

Many local governments struggle to compete with the private sector when it comes to offering the benefits and flexibility that employees have come to expect

Outstanding Local Government Customer Service g5Tw9-Qe4GbC3PBP94RQlw2 and Sandy Stapczynski as theyHave you ever wondered Who are your internal and external customers in your local government? What do residents want? What is a culture of customer service? And how to build a customer service culture? This self paced course will help you analyze your organization and the customer service it provides. You will learn how to identify barriers to service and work to remove them. It is designed for professionals who are new to the local government